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Our Newsletter

Customer Service

Thank you for visiting BachShop, if you have any questions then please do contact us using the form or contact details below.

Order Status

If you have already placed an order, please login to your account by clicking the "Order Status" link at the top of the page, here you can see the current status, any notes and tracking information which may help answer your question. If you have a question about an order click on the "View Messages" text to the right of your order details and you can send us a message relating to your order here ensuring you get the fastest service.

Opening Hours

We are open Monday - Friday 10am - 5.30pm and Saturday 9am - 5pm

General Customer Queries

Monday - Friday 10am - 4.00pm
From within the UK: 0843 2892231
Outside of the UK: 0044 843 289 2231

Password Problems

Monday - Saturday 10am - 4pm
From within the UK: 0843 289 4817
Outside of the UK: 0044 843 289 4817


Bachshop, 7 High Street, Carshalton, Surrey, SM5 3AP

You are welcome to visit us at anytime, however if you plan on picking up or making a large order in the shop it is always advisable to telephone ahead or send us a message to ensure we have the stock at the shop for you.

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